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CANCEL YOUR ACCOUNT

You can use the form below to cancel your Ad-Free or Email Forwarding account. Cancellation of service requires a minimum 1 month notice under the terms of our Service Agreement which all Members have agreed to when establishing their accounts. 

Please follow these instructions carefully to avoid delays.

IMPORTANT INSTRUCTIONS

  1. All fields in RED are required fields.
  2. Enter your Username in Section 1 below. For Domain Forwarding accounts, your Username is your domain name (without "www").
  3. Choose your desired cancellation date in Section 2. There are 2 options:
    • 1 Month From Today. Cancellation of service requires a minimum of one month's notice as agreed.
    • Next Expiry Date. If the account has more than 1 month left to run, it be cancelled on its next expiry date instead.
  4. Choose your Security Verification Method in section 3. There are 2 security procedures that will help us verify that you are authorised to deal with this account:
    • Invoice Number. You will find this number on the original invoice you received when you opened your account.
    • Password. You can retrieve your password by clicking on the "Forgot your password?" link at http://www.forwardingweb.com
  5. Click on the "Submit Request" button.

Please contact our Customer Service Team if you need help with this process.

1. ACCOUNT TO BE CANCELLED
    
Domain Name
or Username
www.
   
2. CANCELLATION DATE
    
Date 1 Month From Today  Next Expiry Date
    
3. CHOOSE VERIFICATION METHOD
   
Invoice Number
OR
Password


  
   

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Last modified: Monday, July 26, 2021.

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